Privacy Policy

1. Introduction

Vybs.io ("Vybs", "we", "our", or "us") is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services, including our integrations with the TikTok API.

2. Data We Collect

• Account Information: name, email address, company information, and payment details.
• Usage Data: log files, analytics, device information, and interaction data.
• TikTok Data: data retrieved via the TikTok API strictly limited to user-approved scope, such as public profile information and video metrics.
• Cookies & Tracking: first-party and third-party cookies for analytics, authentication, and personalization.

3. How We Use Your Data

• To provide and maintain our services.
• To comply with TikTok Platform Guidelines and API Terms.
• To improve user experience and develop new features.
• For billing, account management, and customer support.
• To detect, prevent, and mitigate security threats.

4. TikTok Data Handling Procedures

All TikTok API data is stored encrypted at rest and deleted automatically after 30 daysunless a longer retention period is required by law or explicitly requested by the user. We access TikTok data only to deliver the agreed functionality and never share it with unaffiliated third parties.

5. Lawful Basis for Processing

We process your personal data under the following GDPR lawful bases:

• Contract — processing is necessary to perform our contract with you.
• Consent — for optional features such as marketing communications.
• Legitimate Interests — to secure and improve our services.

6. International Data Transfers

Where we transfer personal data outside the EEA, we rely on adequate safeguards such as Standard Contractual Clauses or an adequacy decision in accordance with GDPR Chapter V.

7. Cookies

We use cookies to personalize content, to provide social media features, and to analyze our traffic. You can control cookies via your browser settings and consent banner.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Back-ups are automatically deleted after 90 days.

9. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Object to or restrict processing.
• Data portability.
• File a complaint with a supervisory authority.

10. Contact Us

For questions about this Policy or to exercise your rights, please contact our Data Protection Officer at privacy@vybs.io or write to Metaswap Labs, 1234 Market Street, San Francisco, CA 94111, USA.